Better Cell Signal with Wilson Pro Installation | IKEA Case Study

22nd Feb 2017 by James N
Better Cell Signal with Wilson Pro Installation | IKEA Case Study

Ready-to-Assemble Solution in Houston, Texas

ikea cell signal booster case study

The Customer

Gary Holler is a project manager of  IKEA, a Swedish multinational company that is the largest furniture & home decoration retailer in the world with nearly 400 stores in 48 countries.

With a 500,000 sq ft distribution center located in Baytown, Texas (part of Houston metro), it's the first IKEA Distribution Center to operate in the south along with three centers in the East Coast and two in the West Coast.  

Joining Walmart & Home Depot with their own expansive distribution centers in Baytown, it's turning Texas, especially Houston, into a major hub of retail distribution. 

The Problem

With delays to their T1 internet installation, Gary and Simplice Bizimana, IT System Manager, relied on a 4G LTE router from Cisco to power the front office internet.

However, building material & construction and cell tower distance heavily limited Verizon service on their router & Verizon MiFi Jetpacks. Internet and data speeds were abysmal.

With less than two weeks to opening and over dozens of front office, warehouse, and operations staff relying on instant connection & communication to efficiently do their jobs, Gary and Simplice needed a fast, it-just-works, and future-proof solution from Wilson Amplifiers to maintain the standard of operational quality IKEA is known for. 

Ikea cell signal

The Solution

With a tight deadline approaching, Gary contacted Wilson Amplifiers and needed speed-to-execution within two weeks. Our Install Pro Team, from site survey, pre-install check-up, installation, and post-installation support, took less than a weekend.

Gary and Simplice focused on four primary areas in the center that demanded always-on coverage at all times:

  1. 4G LTE router and Verizon Jetpacks 
  2. Front office
  3. Conference rooms
  4. Break room

Our team recommended the  WilsonPro 4000R, because IKEA wanted the most powerful solution with the ability to scale in the future since the 4000R can support up to 16 internal antennas. With the power of 4 amplifiers in one design, it was the right choice to meet, exceed, and future-proof expectations. Its rack-mounted form factor also helped IT keep all technology hubs in one room.

wilsonpro 4000r

Once everything was explained in terms of layout, expectations, and then approved by Gary & Simplice, the Install Pro Team quickly went to work.

The Outside Antenna solution comprised of two antennas: an omni-directional and uni-directional (also known as Yagi). The omni antenna pulled signal from a 360 degree field of vision while the uni-directional antenna pointed right at the nearest Verizon cell tower. This dual antenna approached helped boost signal from all carriers while also focusing on Verizon to service the office MiFi.

The Install Pro Team ran cable along to and from the amplifier and was sight unseen, keeping installation clean while providing the the four areas all the signal it needed.

The Inside Antenna solution comprised of four dome antennas. One for the 4G LTE router. Two inside the front office & conference rooms. And one for the break room.

The 4000R amplifier was placed into the server room where it could be monitored along with other high-end equipment.

commercial signal booster installation

office signal booster installer

ikea signal booster installed

The Result

"The improvement we saw was dramatic," Gary said. "We did a walk and was amazed at how much better the signal reading was throughout the area."

With the improved signal, internet speeds improved dramatically. Gary & Simplice were confident that no slow data speeds would compromise the front office. 

So the IKEA Distribution Center would open without a hitch. Considering the time & money saved, especially for a busy project manager like Gary, it was a win on all fronts.

Below are average test results with 3 independent tests at 3 different locations:

Channel  Before After
3G & 4G Cellular Signal  -110 dB - 82 dB
Download Speed 3.1 Mbps 4.9 Mbps
Upload Speed 1.7 Mbps 7.8 Mbps

cell signal strength comparison

ikea case study cell speed test

Cellular signal went from an average of -110 dB to -82 dB for a breakthrough of +28 dB gain or 631% dB energy size increase! Or in "bar-speak" from one bar of slow 4G to three to four bars of faster 4G LTE.

Download speeds saw a 58% speed increase with upload speeds at 359% increase!

"Thank you all for working with us to provide a solution that was both extremely timely and very much needed," Gary said. "[Install Pro Team] couldn't have been more hard-working and dedicated from the very start, and was never anything but positive."

booster installation team

Need help? Email us today or give us a call at 1-800-919-7442. A cell phone signal expert will gladly assist you in getting better signal instantly.

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