Technical Support

Technical Support

Lifetime Technical Support

We're here for you 24/7. Wilson Amplifiers USA-based customer support features product knowledge experts and certified signal boosting solution specialists.

Whether it's questions about your product, finding the nearest cell tower, or other recommendations, we're here to help. That's what we do.

We're WilsonAmplifiers. We don't sell boxes, we provide solutions.

For Installation and Troubleshooting

Call 1-800-568-2723 or email and provide the following information for prompt resolutions:

  • Your Carrier
  • Signal Booster Model Number
  • Installation Location (Full Physical Address)
  • Cellular Device Type (iPhone, Android, Modem, Router, etc.)

Our support team can help you with installation, finding an installer, and troubleshooting.

For Returns and Exchanges

Email your order ID and the serial number. For more information, click here.

Need Help with Something Else?

We offer support with a variety of issues. Simply call 1-800-568-2723 or email Provide your name, email address, and order ID for assistance.

  • OnTech Professional Installation Escalations
  • 90-Day In Purchase Warranty
  • Order Status Assistance
  • Tax Exemption Orders
  • Tracking Package Assistance
  • Refund Status Assistance
  • Order Cancellations
  • Sales Promotions
  • Referrals
  • ... And More!