Shipping Fees and Delivery Times
Free Standard Shipping is offered to the following locations:
- 48 Contiguous States of the USA - no shipping weight restrictions
We charge shipping to these locations:
- Alaska, Hawaii & Other US Territories
- Other US Territories include:
- American Samoa
- Federated States of Micronesia
- Marshall Islands
- Northern Mariana Islands
- Puerto Rico
- Virgin Islands
Free shipping is calculated based on the total weight of all products in your Shopping Cart.
Expedited shipping is also available on all shipments and this option is shown during the checkout process. All expedited shipping orders need to be in paid and placed by 11CST to qualify. For our friends in Alaska, Hawaii and US Territories the shipping fees are also shown during checkout.
We ship in-stock items the same business day if ordered before 3PM CST. Our preferred shippers are USPS, UPS, and FedEx.
For the contiguous 48 US States, First Class Domestic packages usually arrive in 3-7 business days or sooner. Priority Domestic in 2-3 business days. And Express Domestic in 1-2 business days. For Canada expect 1-2 Days additional Shipping time.
Shipping During the Holiday Season
During the holiday season, some small parcel delays are to be expected.
We've taken the following steps to address this:
- Working With Shipping Providers: We work with our shipping providers to try and estimate daily holiday shipping volume. Our goal, and theirs, is to deliver your items as quickly and efficiently as possible. Consider enrolling in UPS My Choice, which provides you text and/or email updates on delivery status, and provides you with options to reroute packages.
- Communication: We will strive to give you accurate updates of delivery times before you place your order and provide easy access to your order's tracking information.
Up to 90 Day No Questions Asked Returns
Cell phone signal boosters are valuable and high-end investments. So we understand any reasons or doubts you might have. That’s why we provide a up-to-90 day money back guarantee. WilsonPro, weBoost for Business, and select weBoost units have a 30-day money-back guarantee.
Simply contact us (1-800-568-2723 or email email@example.com) and we’ll provide you with an RMA (Return Merchandise Authorization). Please wait for an RMA number and detailed return instructions before sending any products back. Any expedited shipping paid for by the customer will not be refunded with the return.Return shipping costs are at the buyer's expense. Please allow 7-10 business days for the refund process. No run-arounds. No delaying tactics. Just good old fashion honest business.
We only ask that you:
- Pay for return shipping.
- Include all the original items and packaging in good condition. WilsonPro commercial products have a 3 year warranty, weBoost products have a 2 year warranty and refurbished item has a 1 year warranty.. Just contact us about any issue, and we’ll be glad to help.
- We do not compensate for any expedited shipping paid for with the original order.
Shipping to Canada
Please visit our Canada store WilsonAmplifiers.ca for Canadian specific products that are approved by Innovation, Science and Economic Development Canada and for specific shipping instructions there.