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Why Does My Phone Keep Dropping Calls? How To Fix It

Written by Alejandra Jasso
26th Sep 2025

Why Does My Phone Keep Dropping Calls?

Dropped calls are one of the most frustrating phone problems, whether you’re working from home, catching up with family on the porch, or commuting to work. In 2023, U.S. phone users reported 11 connection issues per 100 attempts, a rise from prior years.

The good news? A cell phone signal booster from Wilson Amplifiers can strengthen your connection and keep you talking, streaming, and working, no matter where you are.

We fix poor cell phone signal! Find the right signal booster for you:

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What is a Dropped Call?

A dropped call happens when your phone suddenly disconnects mid-conversation, cutting you off without warning. It usually means your device has lost its link to the nearest cell tower, often because of weak signal, network congestion, or interference. In short, it’s the moment your connection gives out just when you need it most.

What Causes Dropped Calls?

Dropped calls can happen anywhere at any time. You can be in the middle of a busy city, driving down a country road, or making a call from a farmhouse porch. Here are the most common reasons your phone loses signal:

  • Signal-blocking obstacles: Buildings, metal roofs, concrete walls, trees, and hills can all interfere with the signal between your phone and the tower. Rural areas often face extra challenges with dense tree lines or wide stretches of farmland.
  • Distance from Cell Towers: The farther you are from the nearest tower, the weaker the signal your phone receives. This is especially common in remote areas with fewer towers or on rural highways.
  • Network Congestion: When too many people connect to the same tower, calls can drop, and data slows down. You might experience this at concerts, sporting events, or even during peak hours.
  • Vehicle Movement: Driving through tunnels, mountain passes, or long stretches of countryside can cause your signal to fluctuate, leading to dropped calls.
  • Weather Conditions: Heavy rain, snow, or storms can slightly weaken radio signals, compounding existing coverage problems.

For those who live in the countryside or travel often, a rural signal booster can help overcome these obstacles by amplifying weak outside signal and rebroadcasting it where you need it.

Free Tips to Fix Dropped Calls

Before investing in new equipment, try these free troubleshooting steps. These work for iPhones, Samsung, and most smartphones.

Inspect Your SIM Card
  • Power down your phone, remove the SIM, and check for cracks or damage.
  • If damaged, request a replacement from your carrier.
  • If not, reinsert it to refresh your network connection.
Toggle Airplane Mode
  • Turn Airplane Mode on for 10 seconds, then off again.
  • This forces your phone to reconnect to the nearest tower.
Reset Network Settings
  • Clears old WiFi, VPN, and cellular data that may interfere.
  • iPhone: Settings → General → Transfer or Reset → Reset Network Settings
  • Android: Settings → General Management → Reset → Reset Network Settings
Install the Latest Updates
  • Updates patch bugs that could cause dropped calls.
  • Always install the latest iOS or Android version.
Close Background Apps
  • Too many apps running can overload your phone’s memory.
  • Swipe away unused apps to free up space and improve call quality.
Check Caller ID (iPhone)
  • Hidden caller ID can sometimes interfere with calls.
  • iPhone: Settings → Phone → Show My Caller ID → Toggle On
Remove Your Phone Case
  • Thick or metal cases can block signal.
  • Try a call without the case to see if it improves reception.
Check Date & Time Settings
  • Incorrect settings can disrupt your network sync.
  • Set them to automatic in phone settings.
Try WiFi Calling
  • Route calls through your WiFi when cell signal is weak.
  • iPhone: Settings → Phone → Toggle WiFi Calling On
  • Android: Settings → Connections / Calls → Toggle WiFi Calling On
Change Location & Reduce Obstacles
  • Move closer to a window, step outside, or go to higher ground.
  • Use tools like the weBoost app or field test mode to find the strongest spot.
Upgrade Your Phone (Premium Tip)
  • Newer models have stronger antennas and broader frequency support.
  • If your phone is several years old, upgrading may solve persistent dropped calls.

#1 Way to Fix Dropped Calls

Quick fixes might get you through the moment, but if you want a real, lasting solution, nothing beats a cell phone signal booster. These FCC-approved devices pull in the signal that already exists outside, strengthen it, and spread it throughout your space. Because they’re multi-carrier compatible, every phone and every network benefits at once.

For rural homes, remote cabins, or long stretches of highway, a booster can mean the difference between endless call drops and crystal-clear conversations. Even off-grid, they give you the confidence that when you need to connect, your signal will be there.

For Homes with DIY Setup

weBoost Home MultiRoom
weBoost Home MultiRoom

The weBoost Home MultiRoom delivers reliable 5G and 4G coverage for up to 5,000 sq. ft., perfect for midsize homes or home offices. Its stylish inside antenna blends into any décor, while the outdoor antenna pulls in stronger signal from nearby towers. Multi-carrier compatibility means everyone in your household gets faster data, clearer calls, and fewer frustrations.

Shop Now: $569.99

For Homes with Professional Installation

weBoost Home Complete Installed
weBoost Home Complete Installed

The weBoost Home Complete Installed comes with professional installation included, ensuring your system is set up for maximum performance from day one. Covering up to 7,500 sq. ft., it delivers powerful 5G and 4G signal for every carrier and every device in your household. It’s the stress-free way to eliminate dead zones and poor cell reception.

Shop Now: $1,499.99

For Cabins

weBoost Cabin
weBoost Cabin

Stay connected even miles from the nearest tower. The weBoost Cabin is built for remote cabins and off-the-grid homes, delivering strong 5G and 4G coverage for multiple devices across up to three rooms. Its 24-ft telescoping pole lifts the outdoor antenna above trees and hills, locking onto distant towers where other boosters fall short. FCC-approved and compatible with all major U.S. carriers.

Shop Now: $699.99

For Vehicles

weBoost Drive Reach
weBoost Drive Reach

Stay connected no matter where the road takes you. The weBoost Drive Reach is the most powerful FCC-approved vehicle booster, designed for cars, trucks, vans, and SUVs. It delivers stronger 5G and 4G signal for multiple devices at once, keeping navigation reliable, calls clear, and passengers connected even on remote highways or mountain passes.
With its simple setup and powerful boosting power, the Drive Reach is built for road trips, daily commutes, and off-grid adventures alike. Multi-carrier compatible and hotspot-friendly, it turns your vehicle into a rolling coverage zone.

Shop Now: Starting at $499.99

Stay Connected with Wilson Amplifiers

Wherever you live or travel, dropped calls don’t have to be part of your day. At Wilson Amplifiers, we offer FCC-approved, multi-carrier boosters for homes, cabins, vehicles, and commercial buildings, so you can enjoy faster data, clearer calls, and reliable coverage wherever you are. From DIY kits to professional installation, there’s a solution for every space and every lifestyle.

Shop our full range of cell phone signal boosters and put dropped calls behind you for good.

Have questions? Our experts are ready to help. Call us at 1-800-568-2723, email us at sales@wilsonamplifiers.com, or start a live chat below.


Interested in Learning More? Check Out Our Signal Boosting Info Center

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